Welcome to wrapi-removebackground (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our software-as-a-service (SaaS) platform, including any services, applications, and content available through the platform (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
• Eligibility: Our service is only available for Businesses
(B2B).
• Account Creation: You must provide accurate, current, and complete information
when
creating an account. You are responsible for maintaining the confidentiality of your
account
credentials and for all activities that occur under your account.
• Account Security: You agree to notify us immediately of any unauthorized use of
your
account or any other breach of security.
• Availability: We strive to ensure that our Services are available 24/7 but do not guarantee uninterrupted access. We may perform maintenance or updates that may temporarily disrupt service.
• Support: We provide customer support through email only. Support availability and response times may vary based on your subscription plan.
• License: We grant you a non-exclusive, non-transferable, limited
license to
use our Services in accordance with these Terms.
• Restrictions: You agree not to (i) modify, copy, or create derivative works of the
Services; (ii) reverse engineer, decompile, or disassemble the Services; (iii) use
the
Services to develop competing products or services; (iv) use the Services for any
unlawful
purpose.
• User Content: You retain ownership of any data or content you upload to our
Services
(“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to
use,
store, and process your User Content for the purpose of providing the Services.
• Data Processing: We will process your User Content in accordance with
our
Privacy Policy and applicable data protection laws. We will take reasonable steps to
protect
your User Content from unauthorized access, use, or disclosure.
• Privacy Policy: Our Privacy Policy, which is incorporated by reference into these
Terms,
describes how we collect, use, and disclose your personal information.
• Availability: We strive to ensure that our Services are available
24/7 but do
not guarantee uninterrupted access. We may perform maintenance or updates that may
temporarily disrupt service.
• Support: We provide customer support through various channels as described on our
website.
Support availability and response times may vary based on your subscription plan.
• Termination by You: You may terminate your subscription at any time
through
your account
settings. Termination will take effect at the end of the current billing
cycle.
• Termination by Us: We may terminate or suspend your account and access to the
Services if
you breach these Terms or engage in conduct that we deem harmful to our interests or
other
users.
• Effect of Termination: Upon termination, your right to use the Services will
immediately
cease. We will delete your User Content in accordance with our data retention
policy.
Limitation of Liability
• The Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify, defend, and hold harmless the service provider, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other right of any third party.
If you are not entirely satisfied with your purchase, we are here to
help.
Refunds may be issued under the following circumstances:
• Service Not Delivered: If the service you purchased was not delivered or was
incomplete.
• Technical Issues: If you experienced technical problems that prevented you from
using the
service, and we are unable to resolve the issue in a timely manner.
To request a refund, please Contact Us: Send an email to our customer support team
at
info@wrapi-removebackground.com with the subject line "Refund Request". Provide your order
number, a
detailed description of the issue, and any supporting evidence (e.g., screenshots).
Our team
will review your request within 4 business days. We may contact you for additional
information or clarification. After reviewing your request, we will notify you of
our
decision via email. If approved, we will process the refund to your original method
of
payment.
Refund requests must be submitted within 5 days of the claimed issue. If you have
significantly used the service, partial refunds may be issued at our discretion.
Refunds will not be issued for issues arising from misuse or violation of our Terms
and
Conditions. Fees for monthly or annual subscription plans are non-refundable after
the
subscription period has begun.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after the changes take effect constitutes your acceptance of the new Terms.
• Governing Law: These Terms shall be governed by and construed in
accordance
with the laws
of France, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising out of or relating to these Terms or the
Services
shall be resolved through binding arbitration, and judgment on the award rendered by
the
arbitrator(s) may be entered in any court having jurisdiction thereof.
If you have any questions about these Terms, please contact us
at:
info@wrapi-removebackground.com
These Terms and Conditions were last updated on June 16 2024. Current version :
1.0.